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Customer Testimonials

Discover what our customers have to say about using our award-winning German pension refund service.

Exceeding Your Expectations

We appreciate all the feedback we receive about our service. Our customers consistently tell us that applying for a refund through our streamlined process is simple and straightforward.

We’re proud to have over 650 genuine five-star Google reviews in counting. And although we don’t do it for the awards, in 2024 and in 2025, we won ProvenExpert.com’s Client Choice, and Top Service Provider awards.

Our customer stories reflect our commitment to making the refund process smooth and efficient, giving you peace of mind every step of the way. We invite you to read our customer reviews below:

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MAR/03/2025
Took the time to explain, swift responses

Very swift responses and professional service. I would highly recommend their services. Johannes took the time to explain things to me that I did not understand too, appreciate that!

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FEB/24/2025
Strongly recommend

I strongly recommend the German Pension Refund.
Christian, I sincerely appreciate your help during the entire process. My transaction went smoothly, and I got my pension back in less than a month. I sincerely appreciate all of your hard work.
All the best!

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FEB/22/2025
Seamless and smooth

Johannes and his Team made the process seamless and smooth. I will definitely recommend them to anyone needing this service.

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FEB/17/2025
Extremely efficient, prompt

The service provided is not only extremely efficient but also prompt. All questions were handled quickly and effectively.

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FEB/13/2025
Charges are way less than other service providers

I must say a big thank you to the team from Germany Pension Refund. You are very professional and dealt with the pension refund without any issues. Your charges are way less comparing to the other service providers which is so beneficial for a lot of customers.
Timely updates and clear communication helped to gain confidence. Your commitment to customer service is commendable. I want to call out Julia for her support in ensuring the refund is done very smoothly. Keep up the great service you are providing. Thank you once again.

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FEB/08/2025
Efficient

Very efficient . Highly recommended the organisation. Thanks Christian for your help!

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FEB/01/2025
Excellent communication, fast service

Highly recommend. Excellent communication and fast service. Sorted my pension transfer in a few months after I had struggled for several years to organize myself

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JAN/25/2025
Smooth, fast, transparent, highly satisfied!

Very smooth, fast, and transparent process. Johannes was highly communicative and answered all our queries patiently. We received our refund even earlier than we expected. Highly satisfied with the service!

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26 Jan, 2023
They took care of everything!

They took care of everything! I had a great experience and didn't have to deal with bureaucracy.

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JAN/15/2025
Worth every penny

Not to be dramatic, but this agency saved my life. I lived in Germany for just under 3 years, so I was eligible for my pension return. They were able to get me my refund in less than 2 months (the average time is closer to 6 months). Despite my years in Germany, I didn't stand a chance to navigate the bureaucracy, and it was worth every penny. On top of that, they were incredibly compassionate, professional, and friendly. Danke VERY much!!

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JAN/11/2025
Answered all my questions

I went through the process with Christian he was very nice and professional. He answered all my questions and kept me informed throughout the process. The processed took about 5 months. I was so happy to receive my refund

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JAN/01/2025
Clear information throughout

Thank you so much Christian. You guys are doing a great job. Very helpful and clear information throughout the whole
Process. Highly Recommended👍

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DEC/20/2024
Took 5 weeks from start to finish

If I could give 100 stars I would. Johannes was the absolute best. Kind, attentive, professional and made the whole process super easy. It only took 5 weeks from start to finish. Thank you for everything!!!

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DEC/17/2024
Fantastic experience! Hassle-free

I had a fantastic experience! The entire process was hassle-free, and the communication was smooth and efficient. The deposits were handled much faster than expected, which was a pleasant surprise. Highly recommend! Thanks to Johannes (SVP Client Services) and his team!!

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DEC/13/2024
Highly recommended

Great service, communication and outcome. Highly recommended.

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DEC/09/2024
Transparent, went smoothly

I had a nice experience with Germany Pension Refund. Everything went smoothly and the process was transparent.

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DEC/05/2024
Regular and prompt in responding

I'd rate them more than 5 star, if it was possible. Mr. Johannes was really regular and prompt in terms of responding emails. I've also searched for similar agencies before communicating with them. After my short research, I've found this company takes the least interest from the refund amount compared to others. Additionally, they will send the money how and where the clients want it to be sent. Thanks once again to Germany Pension Refund company.

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MAR/03/2025
Very effective service

Top service. Easy, fast and professional. Kudos to Christian Kliem for a very effective service.

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FEB/24/2025
Effective and transparent, refund in 2 months

I recommend Germany Pension Refund service, their work and communication with me was effective and transparent. I've sent all documents by email and I got my refund in 2 months, much earlier than I expected.

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FEB/20/2025
Legitimate, cleared all my doubts patiently

at first i was skeptical about scams …. But the company is legitimate and they have helped me get the refund in a professional way. Christian was walking me through the procedure step by step and cleared all my doubts patiently !! Im glad i paid their services !

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FEB/13/2025
Excellent service

Excellent service.

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FEB/13/2025
Exceptional, went above and beyond

Just received my pension refund, and I couldn't be more impressed with their exceptional service! Julia went above and beyond, guiding me through every step of the process and keeping me informed along the way. The transparency and efficiency they provide are truly commendable. I’m incredibly satisfied and highly recommend their services!

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FEB/07/2025
Refund in less than 4 weeks

Absolutely the best. I got my pension refund in less than 4 weeks. They pretty much took care of everything.

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JAN/28/2025
Seamless and transparent

I am really impressed with the level of service I received from Germany Pension Refund.

It has been a wonderful experience working with Christian. He was really excellent in handling my case with utmost care and responsibility.

The process was seamless and transparent. I was informed about each and every step during the entire processing which is quite informative for me and feel confident about the work done.

I am happy to have received my refund within 3 months of the processing which is very quick and effortless.

I would definitely recommend this company to all. You won’t find this kind of service which is safe and convenient anywhere else.

Best of luck and Thank you!

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24 Feb, 2023
Seamless Process from start to finish

Efficient and effective service. Hats off to Johannes and the team for a seamless process from start to finish. Highly recommend.

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JAN/16/2025
Glad to work with them

I am glad to work with them. This firm helped me to get my money.

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JAN/14/2025
Proactive, reliable, fantastic!

I had an excellent experience with German Pension Refund! The entire process was smooth and hassle-free. I received my refund within just 1.5 months, which was faster than I expected.

A special thanks to Johannes Kühn for his proactive and professional assistance throughout the process. He kept me updated at every step and ensured everything was handled efficiently.

I highly recommend German Pension Refund to anyone looking for a reliable and effective service. They are doing a fantastic job!

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JAN/07/2025
Simple without any issues

Great service and customer support (in English). I had a great experience with this company and recommend it for everyone. My Pension refund process was very simple without any issues and in the informed timeframe.

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DEC/30/2024
Consistently supportive throughout

The entire process was incredibly simple and ran smoothly. Johannes and the team were consistently supportive throughout.

I highly recommend their services!

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DEC/18/2024
Straightforward, fast

The process is relatively straightforward, fast and they are extremely responsive! Would highly recommend

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DEC/14/2024
Fast and smooth service at a reasonable price

I am happy with my choice. They provided fast and smooth service at a reasonable price, which was lower than their competitors. I can only imagine how much of a nightmare it would have been to handle everything myself, but with their service, I didn’t have to worry about anything. They were very punctual, well-organized, and made everything clear.
BRAAAVO!!

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DEC/12/2024
Efficient, reliable

Christian was very professional and efficient.
And also a trustworthy and reliable service provider.
I would recommend them to anyone who previously worked in Germany and is not entitled to a pension.

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DEC/07/2024
Organized, fast, process was clear

Very professional service 👏... they are well organized and relatively fast. The process was clear and they helped every step of the way.
The cost/fees is clear from the start and the refund was processed as expected without any issue.

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DEC/04/2024
They are legit, definitely recommend

I hired them to do my pension refund. At first I was skeptical of hiring a company off of the internet since I was not in Germany anymore but everything went smoothly.

I talked to a colleague who had used their services and he said they are legit and his experience was positive. Would definitely recommend them as they got my pension refund in a timely manner, and Christian was transparent and fast to respond. He guided me through the entire process and did all the heavy lifting for me.

Would definitely recommend this over trying to do it yourself due to language and bureaucracy issues. The fees they charge are totally worth it.

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FEB/28/2025
Extremely fast process!

Super smooth and extremely fast process! I worked with Christian who was very responsive and quick to answer any questions. It was a pleasure! I would 100% work with them again.

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FEB/22/2025
Highly recommend their excellent service

Using the service of Germany Pension Refund was a smooth, stress free experience. Johannes and the team are highly professional yet kind and understanding to explain the process and support you with extra care and patience at every step. I could not imagine having to face the challenges of getting my pension sorted out without their support and knowledge. I Highly recommend their excellent service.

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FEB/18/2025
Smooth, hassle-free, transparent

I recently used Germany Pension Refund for their pension refund assistance service, and I am so impressed with how smooth and hassle-free the process was. Special thanks to Sir Johannes, from the moment I submitted my documents, he was quick to respond and guide me through every step of the refund process. I really appreciated how transparent and efficient everything was. If you're ever in need of help with your pension refunds, I highly recommend GERMANY PENSION REFUND — they truly make it easy. Great service, great experience!" KUDOS SIR JOHANNES! All the best to you and your team.

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FEB/13/2025
Very happy, strongly recommend!

I strongly recommend the company services! The whole process for getting my pension refunded could not be better conduced. Julia Kim (Client Success Manager) was very clear, communicative and made the whole beaurocracy seems simple (and trust me, I know how Germany can be very beauroucratic). I'm very happy with the service provided by the team and even happier that I got my money back earlier than it was planned.

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FEB/09/2025
Excellent customer service

Excellent customer service. Everything went according to the plan.

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FEB/06/2025
Great, fully recommended!

Working with Christian from GPR was great. From the beginning, he explained the whole process to me and kept updating me along the way until the money was returned. Fully recommended!

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JAN/25/2025
Quick and easy

They helped me with the pension refund and it was a quick and easy process.

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20 Feb, 2023
Transparent on fees and process

Based on personal experience, I Highly recommend Germany Pension Refund.

Through the refund procedure, Johannes was a professional help.
He was quick to respond, and details were shared in a transparent manner on the fees and process.

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JAN/15/2025
Patiently guided me

Christian who assisted me with my pension refund was really helpful and patiently guided me in getting all the papers needed for me to get it refunded

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JAN/14/2025
Hassle free, quick, refund within a month

Thank you for providing hassle free service. It was very quick and I was able to get the refund within a month. I was initially skeptical about the genuineness of the service. But, later on I must say it turned out to be a good decision to delegate it to you guys. Thanks again for helping me through out this process.

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JAN/01/2025
Refund obtained in the quickest time possible

The service provided by Johannes was extremely professional with updates provided on the process status on a regular basis. The paperwork required for the pension refund process was exact and the processing of the same was done professionally and the refund was obtained in the quickest time administratively possible. I strongly endorse this organization especially Johannes for getting me the refund.

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DEC/24/2024
Extremely satisfied

Extremely satisfied by the service provided. I received my amount in less than 2 months after submitting my case. Christian was really helpful throughout the process and cleared any confusion I had.

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DEC/17/2024
Outstanding experience from start to finish

Recently received my German pension refund was an outstanding experience from start to finish. The process was incredibly straightforward, requiring just a few simple documents, and the team handled everything with remarkable efficiency and professionalism.

A special thank you to Johannes kühn, whose assistance was truly invaluable. Not only was he incredibly professional, but he also went above and beyond to ensure the entire process was smooth and hassle-free. It's rare to find such exceptional customer service, and Johannes truly made all the difference. Johannes kühn, you’re the rockstar of this company!

The entire team was friendly, transparent, and kept me well-informed at every step. My refund was processed much faster than I had anticipated, exceeding all my expectations. I’m beyond satisfied with the service and would highly recommend this company to anyone looking for a seamless and stress-free experience. I will definitely return in the future!

Once again, thank you so much, Johannes kühn. You're a true asset to this company!"

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DEC/13/2024
Refund sorted in less than 2 months
I had the pleasure of working with Christian for my refund process. Christian was responsive, provided clear and useful instructions and helped to get my refund sorted in less than 2 months. I am so glad that I engaged their support, they made a very complex process very effortless and stress free for me. I highly reccommend Christian and the Germany Pension Refund.

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DEC/12/2024
Just took over 3 months

Very happy to have worked with Julia and the team for this. The whole process took just over a 3 months, and Julia was always great at responding to my emails and keeping me updated from start to finish. Would recommend!

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DEC/06/2024
Trustworthy

Very transparent, helpful, professional and trustworthy. Received my refund in a short amount of time. Thanks to Christian and his team! Highly recommended!

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Beitragserstattung von der Deutschen Rentenversicherung 

Unser Service ist unkompliziert, effizient und sicher

Über die Vermittlung erfahrener qualifizierter Rechtsexperten stellen wir sicher, dass Sie eine absolut reibungslose und unkomplizierte Beitragserstattung genießen

Wir sind für Sie da. 

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